LEADING THE WAY IN HYGIENE SOLUTIONS
At Fumacare we’re passionate about what we do, and totally committed to providing you with the very best hygiene solutions for your business.
Here are just some of the reasons why Fumacare is the market leader in the washroom + hygiene service industry in New Zealand:
PROFESSIONAL PEOPLE WITH INTEGRITY
As the largest New Zealand owned hygiene service company, our team are some of the most experienced and skilled personnel in the industry – and they make all the difference! Our staff are one of our greatest strengths, highly trained in customer care to deliver you service with discretion and professionalism.
Our experience and expertise continues to be a factor in our ability to provide a consistency of service excellence. With a 25 year track record in excellence, you can count on us every time.
Our quality assured customer care programmes guarantes you will receive optimum levels of service at all times. We get on and do our job with no hassle, so you can focus on your own!
INDUSTRY INNOVATORS
We offer you next generation products that are truly world-class and environmentally-responsible. Like our award-winning SaniPod™ sanitary disposal unit, designed and manufactured by us right here in New Zealand and now exported to five continents.
But we also get the basics right, with a large range of business consumables permanently in stock – everything set up in fact to make life as easy as possible for you.
As industry-innovators ourselves, we are committed to retaining our place at the leading edge of the international hygiene industry. We have built up a global network through the export of our SaniPod™ unit, and have acquired an enviable profile within the international hygiene community as a ‘boutique’ company that meets client requirements with the highest quality products and hands-on service.
Through our reputation, and the trust we have developed with our global network, we keep ourselves well-informed of the latest products and service innovations that bring continuous improvement to our contracts and provide more cost-effective and environmentally-sound solutions for our clients.
INSPIRATIONAL DESIGN
If you’re looking for a premium washroom image, look no further.
With Fumacare you can select from three elite ranges – Platinum Silver, Onyx Black and Pure White – for designer style with flawless functionality.
MANAGED WASHROOM PROGRAMMES
Whether you’re a small private business, or a large multinational, when it comes to hygiene solutions in your workplace, we have the capability to tailor design a managed washroom programme specific to your requirements.
Our Managed Washroom Programme is a service innovation that we have implemented to improve and formalise our customer service. Under the programme, we have identified crucial ‘touch points’ from pre-installation onwards. Our service levels are audited at each of these points and the findings reported back to the clients by dedicated Account Managers. Any shortcomings or service delivery change requirements are highlighted and help us meet our commitment to continuous improvement.
PUTTING SUSTAINABILITY FIRST
At Fumacare we are committed to sustainability as a way of doing business for the benefit of future generations. We are genuinely implementing sustainable practices that put our environment and community first. In fact we’re the first and only hygiene company in New Zealand to achieve Enviro-Mark® NZ Diamond certification.
Our industry leadership is further enhanced with our quality management and service systems certified to ISO 9001:2008 level for total reliability you can trust.
100% NEW ZEALAND
As New Zealand’s largest independently owned and operated hygiene service company, we have the luxury of running our company our way – we are not governed by an overseas head office. This means that we can implement products, systems and processes to ensure we remain at the forefront of the hygiene industry and provide our clients with the very best possible solutions sourced from New Zealand and around the world.
We have a vested interest in providing the very best of world-class hygiene solutions, believing that service and integrity are paramount. We encourage continuous improvement through product range and innovation with a boutique flavour.
COMMITTED TO YOUR BUSINESS
We may now export our products around the world, but we never forget our heritage and believe in being a good corporate citizen to a number of charitable organisations and our local community. So you could say you get the best of both worlds.
As a family company, born and bred in New Zealand, we know the value of loyalty and commitment. By combining this with the very best in customer service and premium products, we’ll take your hygiene services to a new standard.
So for a fresher approach to hygiene – and customer service that’s second to none – talk to us today and discover how we can help you create a healthier and happier environment in your workplace.